Retail Store Management

We have managed tens of thousands of stores, beginning with our very own jewellery store, Gordon’s in 1903.  We understand first-hand the challenges facing operators—and provide the strategic and operational support to navigate them successfully.

Our retail operations services span from growth to restructuring initiatives and range from in-store SKU reduction to store rationalisation programmes. We manage store closings and relocations, and also run clearance events and pop-up shops. In addition, we plan and execute customer transition programs to refocus business on our clients’ most profitable channels.

We provide hands-on management of all aspects of these programs, including merchandising, marketing and store operations. In everything that we do, we work discreetly to retain brand value and customer goodwill. By placing special situations in expert hands, our clients are able to focus on their core business.